Once you place your order, we will ship out your products within 1-3 days. We generally use UPS for larger orders, and USPS for smaller orders. You will receive an email with your tracking number once we ship your items. Please allow 5-7 business days for your order to arrive, though it usually only takes a few days.
Once you place your order, we will ship out your products within 1-3 days. We use USPS for International orders, and charge a flat fee of $25 for Canada, and $35 for anywhere else, as these are the base rates from USPS. Please allow up to 4 weeks for your order to arrive. VARDO is not held responsible for any VAT or customs fees.
As our products are made-to-order and go directly to processing after your credit card is authorized, we do not allow cancellations at this time.
PROBLEMS WITH YOUR ORDER
Once your order leaves our apothecary, we are not responsible for late or missed deliveries due to inclement weather or other unforeseen problems with the carriers. If you have not received your order within 3 days of the delivery date via your tracking number, please contact us and we will rectify the order.
REFUNDS + EXCHANGES
If your order arrives to you damaged, please take a photo and email it to us as firstname.lastname@example.org so we may rectify the issue.
Due to all products being made-to-order, we cannot issue refunds or exchanges at this time.
We accept Visa, Mastercard, American Express, Discover, and Shopify Pay. We also accept Zelle payments, but you must contact us to process the order.